Common Problems with McAfee Total Protection

The information compiled here are reliable and simple. However, it is still recommended that you follow them cautiously to avoid facing problems.

Problems and Solutions

McAfee Total Protection crashes frequently –

If your McAfee program crashes frequently, update it with latest updates and patches. Download and install them by clicking on the Update button. Wait for the all the updates to be duly downloaded and installed. It may take some time, so be patient. When finished, reboot your computer to let the changes save. You must update your McAfee software regularly and whenever the updates are available. To avoid doing it manually, you can turn on the automatic updates feature. It will automatically update your antivirus program without your timely and untimely involvement. Updates and patches enhance your McAfee software’s arsenal against known and unknown online threats. Besides safeguarding your computer and data, these updates improve its speed and performance for lifelong use.

Real-time scanning does not start –

If the real-time scanning feature is not working, check whether is turned on or off. If it is turned off, turn it on by opening the McAfee program. If it turns off automatically and frequently, check whether you have other security software installed on your computer. If there is one, uninstall it from your computer. The two security software may be conflicting with each other, causing to show up such errors.

If there is no other security program installed on your computer, then update your McAfee program and run a full virus scan of your computer.

Viruses or other malware infections might be causing the real-time scanning feature to turn off. When the scan has completed, remove the infections afterwards. Also, run a online virus removal from a website and check for any leftover infections. When done, remove the infected files. You must update your McAfee software regularly to make sure that it blocks the malware infections in the first instance.

A file needed to install the software is not available. Please click the installation URL to begin the installation process again –

If you encounter this error message ‘A file needed to install the software is not available. Please click the installation URL to begin the installation process again’ after installing McAfee Total Protection on your computer, use this method. Uninstall the McAfee program and clean it fully. Download and run a registry cleaner to delete the registry entries and keys of the McAfee program.

When done, insert the McAfee setup disk again into the drive of your computer and follow the onscreen prompts to reinstall the McAfee software. If you were installing it online, re-download the McAfee Total Protection from the McAfee website and begin with the installation. When done reinstalling the McAfee program, exit all the windows and reboot your computer. The problem should disappear now. This problem relates to a expired cookie that created problem after the installation.

The browser is blocking ActiveX –

You may encounter this error message ‘blocked ActiveX controls’ when viewing a web page or downloading something like McAfee Total Protection via your internet browser. To get rid of this problem, click on the bar at top of the page displaying this error message and choose either Allow or Install ActiveX Controls (whichever option you see there). When done, resume your internet activity like downloading the file etc. If your browser does not ActiveX control, you will need to upgrade it to a latest version.

Cannot install and run the McAfee Total Protection file. It says the user does not have sufficient rights –

If you are receiving this error message ‘the user does not have sufficient rights’ when installing McAfee Total Protection, it indicates that you have not logged in as an administrator to run it. Yes, you must log back in as an admin to your computer to run the McAfee installation file and configure it further.

Computer frequently freezes after installing McAfee Total Protection –

If your computer has frozen up after installing McAfee Total Protection, shut it down forcibly and reboot it afterwards. When done, visit the McAfee website and check whether your computer meets the minimum system requirements for the installation or not. If it does not, upgrade your system and then reinstall the McAfee program. If it does, then check whether your computer has other security software installed on it. It is true that 2 security programs cannot work properly and they will conflict no matter how much you try to avoid. So if have another security program installed, you must uninstall it before installing the McAfee program. Afterwards, reinstall the McAfee Total Protection program.

Additional Tips:

You must always scan USB devices like flash drives, CDs, or DVDs etc. before exploring them. When you insert a USB drive, always scan it first with your McAfee Total Protection program. It will enable the program to clean up any infections already residing in the USB drive and avoid them from slipping into your computer.